| Customer Care |
| Hours |
Monday – Friday 8:00 AM to 6:00 PM
Saturday 10:00 AM to 5:00 PM |
| Phone |
Toll-free: 877-282-6248 or 877-28-AMBIT
Fax Line: 214-969-5928 |
| Mailing Address |
| 1801 North Lamar Street, Suite 200, Dallas, TX 75202 |
|
|
Consultant Support |
| Hours |
Monday – Friday 8:00 AM to 6:00 PM
Saturday 10:00 AM to 5:00 PM |
| Phone |
Toll-free: 877-302-6248 or 877-30-AMBIT
Fax Line: 214-969-5928 |
|
|
Emergency or Outage Reporting by Service Area |
| TEXAS CUSTOMERS |
Oncor Electric Delivery
TXU: 888-313-4747 |
Centerpoint
Reliant: 800-332-7143 |
AEP Central
Central Power & Light: 866-223-8508 |
AEP North
West Texas Utilities: 866-223-8508 |
Texas New Mexico Power
First Choice: 888-866-7456 |
|
| NEW YORK CUSTOMERS |
Consolidated Edison
1-800-752-6633 |
|
National Grid
(includes legacy National Grid (formerly KeySpan) customers on Long Island)
1-800-892-2345 |
|
| ILLINOIS CUSTOMERS |
Nicor Gas
1-888-642-6748 |
|